Support

Real answers from the person who built it.

Email support@novvot.com and include the app name, your device and app version (in Settings › About in the app). We usually reply within [2 business days].

Shiftgram

How do I play?

Slide whole rows and columns so the filled tiles match the number clues along each edge. Rows and columns wrap around, so a tile pushed off one side comes back on the other. When every clue is satisfied, the picture is revealed.

I'm stuck on a level.

Every level has exactly one solution. Start with rows whose clue fills the whole line or is empty, then use hints if you need them. You can always restart a level for free.

My purchase didn't arrive.

Open Settings in the game and tap "Restore purchases". If that doesn't work, email us with the date of the purchase and we'll sort it out.

Will I lose my progress on a new phone?

[CONFIRM: describe cloud save / restore behaviour.]

How do I delete my League data?

Email privacy@novvot.com with your player ID (shown in the League screen) and we'll delete it. See the privacy policy for details.